Contact Us
We're here to help! Choose the best way to reach us based on your needs. Our support team is committed to providing prompt, professional assistance.
General Support
Email:
For general questions, account issues, and technical support
Response within 24 hours
Safety & Moderation
Email:
For reporting violations, safety concerns, and community issues
Priority response within 4 hours
Legal & Privacy
Email:
For legal inquiries, privacy concerns, and compliance matters
Response within 3 business days
Billing & Subscriptions
Email:
For payment issues, refunds, and subscription management
Response within 24 hours
Partnerships
Email:
For business partnerships and collaboration opportunities
Response within 1 week
Press & Media
Email:
For media inquiries, interviews, and press requests
Response within 48 hours
📝 Send Us a Message
⏰ Support Hours
Our support team is available during the following hours (UTC timezone):
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Emergency support only
During off-hours, messages will be responded to on the next business day. Emergency safety concerns are monitored around the clock.